An error was discovered in the water billing system that resulted in the largest water users in the City being underbilled by a collective $130,000 for water they had used, but never paid for.  Council adopted a repayment plan that included a discounted payback rate and the ability to repay the delinquency over a period of up to two years.  Ms. Miller was the lone vote against this program. If she had succeeded in her opposition, this would have prevented the City from recouping $130,000 in lost revenue.  Details can be found here (Item 8c).

In another situation, she again voted against collecting water bill money that the city was owed. A resident received estimated water bills for two years because the resident did not respond to multiple letters from the City alerting the resident to the broken billing transmitter attached to their water meter.  Once the device was repaired and actual and estimated water usage was reconciled, it was determined the resident was under-billed by $1,700 over those two years.  The resident asked Council to waive the bill, despite the fact that the resident had used the water and ignored multiple contacts from the City.  Council voted the resident was still responsible to pay the $1,700.  Ms. Miller cast the only vote to waive the payment and lose the revenue.  Details can be found here (Item 10c).